Insurance Repairs Made Simple
We work with all major insurance companies across New Zealand to take the stress out of accident recovery.
An accident is stressful enough—getting your vehicle fixed shouldn't be. At Chapman Auto Surgery, we take the hassle out of the process by dealing directly with your insurer.
Because we work with all insurance companies, you have the right to request Chapman Auto Surgery as your repairer of choice, regardless of who holds your policy.
How Our Insurance Process Works
Bring Your Vehicle In
Contact our team or drop by our Stoke (passenger) or Hope (heavy vehicle) workshops with your claim number.
Assessment & Quote
We inspect the damage, take high-resolution images, and lodge a detailed repair estimate directly with your insurer.
Approval & Repair
Once your insurer approves the estimate, our team gets to work using approved repair methods and genuine components.
Back on the Road
We complete a final quality and safety check, polish your paintwork, and hand your keys back with full peace of mind.
Need repairs?
Let’s Get Your Vehicle Back on the Road.
Whether you've had an accident, need panel repairs or require large-scale commercial vehicle work, the Chapman Auto Surgery team is ready to help. With specialised facilities in Stoke and Hope, we have the experience and equipment to handle the job.